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How Our Training Provides an Unparalleled Client Experience

How Our Training Provides an Unparalleled Client Experience

How Our Training Provides an Unparalleled Client Experience

By Mark Spain Real Estate

Mark Spain Real Estate provides constant training and 24/7 support for all of our agents. See how our training provides an unparalleled client experience and sets our agents up for success. Interested in joining our team of hardworking sales professionals? Take a look at our open positions here!

How Our Agents are Set Up for Success

Mark Spain Real Estate provides all of our agents with the necessary training, tools, and support they need to succeed. From ongoing support, to our collaborative and fun culture, there are many reasons why we are the #1 real estate team in the southeast!

We provide:

  • Ongoing training, mentorship, and support
  • One one one time with Directors and President John Makarewicz
  • Booked appointments
  • A Client Acquisition team that nurtures and sets your appointments
  • A Client Concierge team that provides support from listing to close
  • Great vendor relationships
  • Access to the latest technology platforms

Choosing Mark Spain Real Estate means you have a dedicated team on your side providing constant support! Most importantly, if you are looking for a place that is focused on serving others at the highest levels, and helps to start and grow your business, Mark Spain Real Estate is it!

Our Training Process

First, Mark Spain Real Estate agents undergo 4 weeks of in-depth on-boarding with our in house training department to prepare them for the role. After completion of 4 week on-boarding, our agents are now ready and prepared to take on their first clients and deliver them an unparalleled client experience.

Further, our training process involves shadowing seasoned agents and Directors, role playing, and appointment preparation. We dive deep into these concepts for multiple situations including in person and virtually. Additionally, our Director of Sales offer virtual office hours and zoom training meetings weekly as well. Overall, our training methods set us apart from other brokerages as we provide ongoing training every week at no out of pocket costs for our agents.

How Our Training Provides and Unparalleled Client Experience

When we set our agents up for success, we also are setting our clients up for success. Moreover, our agents know the market well. They are fully prepared to help you buy or sell a home with ease and confidence. Mark Spain Real Estate’s in-house training department coaches and gives our agents all the tools they need to serve each client at the highest level. Above all, this goes to show how we are rated #1 in the industry for client satisfaction, with over 4,100 5 star reviews!

Interested in buying or selling your home with Mark Spain Real Estate? Contact us today and start packing!


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