Mark Spain Real Estate’s Fundamentals
At Mark Spain Real Estate, our goal is to provide an unparalleled client experience, and embodying our fundamentals allows us to do so. We have high standards our agents adhere to in order to deliver on our promise and serve our clients at reaching their real estate goals. These high standards led to the development of our Fundamentals. We’ve broken down three of our Fundamentals to explain how they help us deliver an excellent client experience.
Create an experience. Do the little things, as well as the big things, that blow people away. Create an extraordinary and memorable experience. Mere satisfaction is not the standard for us here at Mark Spain Real Estate.
Because a core value of Mark Spain Real Estate is to Lead With a Servant’s Heart, our agents consistently go above and beyond for the clients they serve. We pride ourselves on putting people first. Our clients say time and time again that they felt like they were our number one priority and that is because we value relationships over transactions. By keeping this in mind, we not only meet the goals of our clients, but we also exceed them.
We have found that keeping things simple goes a long way. One of the easiest ways to keep a transaction seamless is to simply pick up the phone and have a direct conversation! Emotions are lost over texts and email chains. Mark Spain Real Estate places a high value on communication and transparency with our clients. We ensure we understand their goals and that we never miss a beat in keeping them informed.
We take our duty to our clients very seriously. That is why we ensure our agents understand every step of the process. In order to deliver a world-class client experience, it is imperative that our agents take extreme care when completing the paperwork and producing special stipulations. We take care to make sure our clients fully understand the contracts we present them. By helping them understand the contracts, our clients are able to choose the best possible offer to exceed their real estate goals.
Our agents embody these fundamentals in order to deliver an unparalleled client experience to every client. Looking to sell your home? We’d love to serve you!
Are you looking to join a team that is constantly growing and improving? Visit our Careers page today to get started!