Our Client Experience: A Buyer’s Closing
Mark Spain Real Estate was built by focussing on people over transactions. We pride ourselves on providing the best client experience in residential real estate. We were so fortunate to have recently been able to serve India and her husband Jeffrey in the purchase of their new home in Stockbridge, Georgia!
Our team was able to help India buy a new home, while her husband was serving our country in Afghanistan. Looking to sell your home? Mark Spain Real Estate is the most trusted name in the real estate industry with over 20,000 satisfied clients. Contact us to start the process today!
We are thankful for our amazing team for delivering an unparalleled client experience and Shelter Home Mortgage for ensuring a smooth process in the buying of a new home for India! We put our clients needs first, at Mark Spain Real Estate and strive to not only meet, but exceed in reaching our clients real estate goals!
We aim to be the most knowledgable in the industry to provide the best client experience possible! At Mark Spain Real Estate, we try to continuously grow and improve through trainings, podcasts, and books to set us apart in the real estate industry.
Our team went the extra mile for India and her husband to purchase their new home.
India’s Client Experience
India and her husband had been living in Washington D.C., while Jeffrey had been stationed in Afghanistan. India was unsure of moving and looking for a new home due to COVID-19 and states being under stay-at-home orders.
Our agent Eliza, was able to help India close on a house she found online in Stockbridge, Georgia. The home inspection was done remotely and the repairs were negotiated. They were ready to close on their new home, once the seller agreed to drop the price.
Jeffrey was unable to make the closing due to travel restrictions of COVID-19. In order to make the closing possible, Jeffery would need to sign and mail a power of attorney form. However, the base he was on in Afghanistan only had mail picked up every 30 days and the mail had just left the day before.
Jeffrey would have to fly to another base which required approval from three Generals, which is not an easy task. We are so thankful for Shelter Home Mortgage who was able to pull off a miracle and make all of this happen, despite a few bumps in the road! With hard work and team work, they successfully made a closing on the new home!
We pride ourselves on consistently delivering an unparalleled client experience. Our goal is to continue to be the most trusted name in real estate. Let us help you buy or sell your home, we would love to serve you! We are thankful to be a team that exemplifies our core values in all that we do.