Building Trust With Your Clients

Building Trust With Your Clients

Building Trust With Your Clients

By Mark Spain Real Estate

As an agent, it is important to understand how building trust with your clients can elevate the selling or buying process. Trust built between the agent and the client is imperative, the process from the beginning to the closing table will become seamless and stress-free when trust is at the center. At Mark Spain Real Estate, our agents work tirelessly to place the client’s needs above their own, their top priority is reaching the clients’ goals! So, building trust within that relationship can help you excel in the real estate industry and gain clients for life!

Building Trust With Your Clients

Define the Goal

Building Trust With Your Clients

When working on building a trusting relationship with your clients, defining clear goals that you want to achieve can eliminate the chance of confusion! When there is a clear path to the end goal the relationship has a stronger start and the communication can be easier and more effective throughout the process. Goals can be reached and accomplished at a faster pace if you know exactly what and when things need to be reached! This can make you more confident in yourself as an agent and your client also more confident and trusting in you! At Mark Spain Real Estate, we understand the importance of this and we strive to promote always placing the relationship over the transaction. 


Communication is key when it comes to relationships. In order to build up a strong level of trust, communicate clearly and with intention each step of the way. When working with clients it is important for both sides of the transaction to have a clear vision of what is going on! Keep your clients updated on everything real estate-related, whether they are trying to sell their home or buy their next dream home. Each little win will affect the overall goal. Any setbacks or areas of opportunity can be minimized and clearly defined when communication is at the core. Have positive intent with the messages you are passing along and try to meet face to face as much as you can! You can speak in a more positive light and with clear intent this way, and your clients will appreciate you taking the time to explain, listen, and reach goals effectively! 

Building Trust With Your Clients

Follow Up After the Transaction

Something that you can do after finalizing a transaction is to follow up with the client. Reach back out to make it clear how much you enjoyed working to reach their real estate goals together. This can ensure that your client feels appreciated and grateful to have worked with you and to leave off in a positive light. This also can leave your foot in the door for future clients. Following up is an easy way to keep you in your clients’ minds and more likely to recommend you to future ones! You want to build trust with your clients as much as they want to have trust with you. This way your client will feel at ease after whatever the outcome may be to keep that relationship strong!

Another reason you should be following up with your clients after a transaction is completed is to receive feedback. At Mark Spain Real Estate, we are grateful to receive feedback from all perspectives to continue growing and improving! When future clients see you pursuing improvement and receiving positive feedback online, they will come into the relationship with more insight into the kind of agent you are and have more trust that you will guide them through the process and deliver an unparalleled client experience! Mark Spain Real Estate is the #1 team in the industry for client satisfaction with over 10,000 5-star reviews!

As a real estate agent, building trust with your clients is a top priority when it comes to reaching goals. This will not only make the relationship with your clients as strong as possible but better the outcome of every transaction! Mark Spain Real Estate understands the importance of this and we work tirelessly to gain our clients’ trust and keep them for life!

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We are proud to be the most trusted name in residential real estate. We serve all of Metro Atlanta, including Athens in Georgia, Raleigh and Charlotte and Greensboro in North Carolina, Nashville and Chattanooga in Tennessee, Tampa and Orlando and Jacksonville in Florida, Greenville in South Carolina, and Birmingham in Alabama!